JOB TITLE: Winter Emergency Response Support Worker
REPORTS TO: Drop-In Manager / Drop-In &WER Liaison
HOURLY WAGE: $16-$19 per hour
HOURS: Between the hours of 8AM and 8PM, 7 days a week.

Full time, part time, and relief shifts are available

 

Job BACKGROUND:

From November 1 to April 30, Boyle Street Community Services’ Drop-In is open for extended hours to serve the needs of people who have no other place to go.

Mandatory training will be provided prior to the Winter Emergency program start date of November 1, 2017. Please be prepared to attend this training from Oct 16-19 & 27, if you are a successful candidate.

Job PURPOSE:

The purpose of the Winter Emergency Response is to provide:

  • Members with a safe, peaceful, welcoming community-gathering place where activities, creativity and positive relationships are fostered
  • Members with access to information, support and referrals to services within Boyle Street Community Services and external agencies
  • Drop-In community members with access to emergency resources and engage agency staff to enhance stability

KEY AREAS OF RESPONSIBILITIES:

  • Identify and address immediate needs
  • Offer access to information, support and referrals to services within Boyle Street and external agencies
  • Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion
  • Create a welcoming environment that offers food, meaningful programming and cultural activities that facilitate wellbeing and support
  • De-escalate tense inter-personal and group situations
  • Record required data and complete daily activity logs
  • Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweeping and mopping floors, cleaning/clearing tables, washing dishes, etc.
  • Monitor washrooms and hallways
  • Engage and support volunteers in the daily operations of the Drop-In

Qualifications:

Skills, Abilities and Attitudes:

  • Understands the challenges and stresses facing people who live in poverty
  • Experience working with Aboriginal peoples and individuals from diverse cultures
  • Treat people with respect and in a sensitive manner
  • Possessing Harm Reduction principles is a must
  • Knows how to problem-solve with people who face emotional and psychological challenges
  • Able to handle multiple demands at the same time; exceptionally well organized
  • Can de-escalate tense inter-personal and group situations
  • Listens well, has a calm demeanor and knows how to solve practical problems.
  • Experience organizing group recreational activities
  • Comfortable completing shift reports and doing some data entry
  • Should be available for early morning, evening and weekend work
  • Physically fit
  • Possess robust mental health and a commitment to self-care
  • Criminal and Child and Youth Information system checks must be completed by the successful applicant prior to work commencementRelated Experience: 

 

  • Current First Aid Certification
  • Suicide intervention Certificate would be an asset
  • Social Work or related education

 

Boyle Street Community Services values diversity and welcomes applications from First Nation, Inuit, Métis, New Canadian, racialized, differently abled and LGBTTQIA communities.

To Apply:

Please email your resume and cover letter to: hr@careersforcommunity.ca. Please include WER Support Worker in the Subject Line of the email.

Closing Date: October 13, 2017