JOB TITLE: Health For Two Support Worker
REPORTS TO: Program Manager
SALARY RANGE: $43 036 to $50 641/year
HOURS: Monday-Friday, 8:30AM-5PM working 37.5 hours/week


“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

Job Purpose:

Health For Two is a prenatal program that provides support, information, and resources throughout pregnancy and until 2 months post-partum to women who require extra support due to health and/or social issues. The Health For Two Support Worker reports to the Program Manager at Boyle Street Community Services and works primarily offsite in the community providing services to pregnant women and support to community agencies. Health for Two is delivered in all Public Health Centres in the Edmonton Zone and in over 45 different community agencies and is funded through the Public Health Agency of Canada.


  • Provide case management services to clients on the Health for Two Program, working closely with partner agencies, Public Health Centre nurses, and/or Hf2 Network Nurses
  • Build relationships and rapport with families that are referred to the program
  • Assess client’s needs in order to provide assistance, support, and advocacy on issues including but not limited to: housing, food security, financial and child protection services, medical, legal, educational opportunities
  • Build and maintain positive relationships with agency and Alberta Health Services staff and work collaboratively on referrals, case management and consultation activities
  • Provide emotional support and social support to clients
  • Maintain up-to-date knowledge on various community and government programs in order to provide relevant information and make appropriate referrals
  • Transport client in personal vehicle
  • Maintain accurate comprehensive documentation regarding all interactions with clients
  • Participate in agency responsibilities as time allows including but not limited to: morning meeting, committees, reflections, safety and security monitoring
  • Attend case conferences, relevant Hf2 meetings including Network Meetings, Network Team meetings, Hf2 Team Meetings, and Support Worker/Coordinator meetings
  • Work collaboratively with Network Coordinator to meet the needs of the agency partners, health centres, and the network itself. This includes agency visits, consultation, in-services, and capacity building



  • Degree or equivalent. Candidates without a degree but who have post- secondary education and relevant and related experience will be considered.

Skills, Abilities and Attitudes:

  • Great attention to detail and excellent organizational skills and ability to multi-task
  • Proven ability to work in a respectful and client centered manner
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Capable of supervising and motivating practicum students and/or volunteers
  • Must be calm and confident in volatile situations and able to de-escalate clients
  • Must be physically able to walk, drive, lift items up to 75 pounds (occasionally may need to assist clients in moving furniture and food delivery). Environment is unpredictable and may include dust and noise Experience:
  • At least 2 years’ experience delivering community based services.
  • Experience networking and developing relationships with a range of partners and stakeholders.
  • Excellent knowledge and understanding of social determinants of health including poverty, mental health and addictions, aboriginal issues, trauma etc.
  • Comfortable working with a diverse population including immigrants and refugees, homeless, isolated, substance using etc.
  • Must have valid Class 5 Driver’s license, reliable vehicle, and appropriate vehicle insurance coverage.
  • Criminal record and Child and Youth Information Systems check are required.
  • Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

To Apply:

Please email your resume and cover letter to: Please include Health For Two Support Worker in the Subject Line of the email. Please state in the cover letter how you heard about the position.

Closing Date: January 7, 2019