#JustCall211 Online Campaign 


Just Call 211 and Press “3” when you see someone in physical or mental distress. By doing so you will dispatch the 24/7 Crisis Diversion Team getting that individual the help that they need immediately.

The 24/7 Crisis Diversion Team is an integrated community response team that aims to help those in distress on the street in non-emergency situations. They work directly with the community member and ensure that each interaction with an individual in distress ends with a “warm handoff” by connecting the individual with the support that they need for the immediate crisis.

The 24/7 Crisis Diversion Team provide crisis intervention services when someone is:

  • Experiencing a medical or mental health (non-emergency) crisis
  • There is a potential safety concern for the individual involved
  • Possibly intoxicated, or otherwise impaired

Boyle Street Community Services is a partner in the 24/7 Crisis Diversion Team along with:

  • Hope Mission
  • Canadian Mental Health Association
  • Emergency Medical Services
  • Edmonton Police Service
  • REACH Edmonton