JOB TITLE: Mental Wellness Navigator
REPORTS TO: YCSP Program Manager
HOURS: 37.5 hours/week
HOURLY WAGE: $21.33-$25.09/hour


“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.


This position will be part of the MWSP (Mental Wellness Screening Program) which is a cross-agency initiative between Boyle Street Community Services (BSCS), Aboriginal Consulting, Edmonton Mennonite Centre for Newcomers, Multicultural Health Brokers, and Native Counselling Services that provides collaborative mental wellness services to families with Child and Family Services involvement. The MWSP provides a comprehensive mental wellness screening and assessments which lead to a client defined wellness plan in order to support better access to mental health specialists and other mental health supports.


Job Purpose:

The Mental Wellness Navigator will do mental wellness screening and assist individuals ages 18-25 require support based on their mental health wellness goals and service plans


  • Actively build and establish relationships with clientele.
  • Lead efforts to develop a warm, friendly and inviting environment in the larger community centre.
  • Provide mental health screening, wellness planning, supportive counselling, life skills development and assistance with basic needs (income, shelter, food, clothing, transportation, legal, identification, and medical services) to clients on caseload.
  • Enhance client’s connection to, and knowledge of, community resources.
  • Provide multi-disciplinary case planning/ service planning as needed with Edmonton and Area Child and Family Services and other collaborating agencies.
  • Provide support in addiction management including treatment referrals.
  • Provide crisis intervention services as needed; including follow-up services until crisis situation has stabilized.
  • Support community members with information, education and strategies around mental health, wellness and diagnosis.
  • Support efforts to maintain the peace and safety in the Mental Health Unit and in the larger community centre.
  • Maintain accurate and comprehensive written documentation, according to Boyle Street’s systems and standards, regarding all client interaction
  • Participate in agency responsibilities including but not limited to: morning meetings, Reflections, representing the agency at community meetings, safety and security monitoring, lunch coverage and other related duties.
  • Perform other related duties as assigned by the program manager. QUALIFICATIONS:

Experience and Education

  • A Human Services or Social Work degree is preferred but candidates without a degree, but have related post-secondary education and relevant experience, will also be considered.
  • A minimum of two years’ experience delivering services to people facing multiple barriers, including mental illness and substance use.
  • Experience working with young adults.
  • Criminal Record and Child and Youth Information Systems check required.
  • Valid Driver’s License and Abstract

Skills, Abilities and Attitudes

  • Able to follow the organization’s philosophy and core values.
  • Keen understanding of the needs and challenges facing marginalized populations particularly mental health, wellness and addiction issues.
  • Excellent knowledge and understanding of poverty related issues, trends and services.
  • Have understanding of harm- reduction, client-focused and strength-based practices and theories.
  • Experience in networking with a range of departments, partners and stakeholders, both externally and internally.
  • Outstanding understanding of mental health, illness, substance use and services in area.
  • Good working knowledge of child development and other considerations within all the life stages
  • Good working knowledge of Child and Family Services, Service Alberta, Alberta Human Services, Alberta Health Services and Alberta Justice and Solicitor General.
  • Able to work in a fast paced, stressful environment and deal with difficult, sometimes abusive, clients.
  • Good working knowledge of Microsoft Office and Efforts to Outcomes or other data entry systems.
  • Able to walk, stand, sit, drive, reach, lift, climb stairs, pushing, pulling, reaching, crouching and squatting may be required sometimes. Environment may include dust and noise.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.


Please email your resume and cover letter to: Please include Mental Wellness Navigator in the Subject Line of the email. Please state in the cover letter how you heard about the position.

CLOSING DATE: May 11, 2018