JOB TITLE: Outreach Worker- Youth Unit
REPORTS TO: Family & Youth Services Manager
SALARY: $43,042 – $50, 637/year
HOURS: Monday-Friday, hours of work could include some evenings and weekends to meet the needs of the youth


“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Would you like to be a part of an organization that works with some of Edmonton’s most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at:, please consider joining our team.

This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.

Job Purpose:

The Youth Unit provides services and support to the youth (16-26) accessing the services of Boyle Street Community Services. The unit acts as a safe space in which youth can use computers, socialize, rest, and get daily snacks.


  • Providing non-judgemental support to youth accessing services.
  • Communicate with team members to provide adequate services and programing.
  • Plan engaging activities and recreation for youth with a shoestring budget.
  • Engage positively with youth in activities and daily relationship building.
  • Report job outcomes to management, including incidents, and client disputes in a professional manner.
  • Practice care in line with Boyle Street’s harm reduction philosophy.
  • Help prepare daily snacks for the youth.
  • Maintain the cleanliness of the unit.
  • Participate in weekly food bank runs for the youth unit.
  • Qualifications:


  • Diploma or Degree in Human Services; minimum of two years of relevant related experience.   Must have knowledge and experience working with high risk youth and families.


Skills, Abilities and Attitudes:

  • Demonstrate knowledge of the High Risk Youth Initiative philosophy, including harm reduction and relationship based practice.
  • Demonstrate knowledge of addictions, gangs, sexual exploitation, homelessness, poverty, use and neglect.
  • Exhibits and exceptional ability in connecting with youth and understands barriers encountered by youth.
  • Demonstrate effective time management skills, strong professional boundaries and quick and efficient problem-solving skills.
  • Basic computer and report writing skills, including Microsoft Office and experience working with a data base e.g. (ETO- Efforts Towards Outcomes).
  • Attention to detail and excellent organizational skills.

Other Requirements:

  • Experience of networking with a range of partners and stakeholders is essential.
  • Knowledge of principles and practice of Harm Reduction is desirable.
  • Knowledge of the Child, Youth and Family Enhancement Act and the Protection of Sexually Exploited Children Act.
  • Knowledge of Aboriginal culture is essential and experience of working with Aboriginal communities is desirable.
  • Good understanding of cultural competency and experience working with inter cultural populations.
  • Valid driver’s license and reliable vehicle required as extensive travel and transportation of clients is a necessity
  • Criminal record check and CWIS (Child Welfare Information System) checks.
  • Current First Aid and CPR

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities.

To Apply:

Please email your resume and cover letter to:

Please include Outreach Worker- Youth Unit in the Subject Line of the email. In the cover letter please state how you heard about this position.

Closing Date: June 1, 2018